Managing Money Better Service
Managing Money Better Service to evolve and offer telephone triage service to help customers sooner. 4 additional members of staff to be trained in energy advice to give greater flexibility to the scheme. Target of 10 households assisted per month after April 2024.
ThemeEnergy and Buildings
CERP3 action Category
ReferenceE1
Action TitleManaging Money Better Service
Project LeadAlan Hunter
Target10 household assessments per month
Implementation StageDeliver
StatusSlightly Off Track
Expected Completion Date31 March 2027
Responsible OrganisationDurham County Council
Section/Team
Carbon Footprint TypeCountywide
Council Carbon Footprint
Countywide Carbon FootprintMed (>300 - 600 tonnes)
Actual Annual CO2 Saving
Cost£40,000
Funding Secured?Yes
Carbon Footprint Type Calc
Council Wide Calc
CountyWide Calc301-600
Implementation Stage Calc3
Status Calc1
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